Professional Summary
Seasoned Innovation Engineer adeptly bridging the gap between technology and business, specializing in Agile methodologies and a wide array of technical proficiencies, including Generative AI, Machine Learning, and SQL. I've led the development of innovative proofs of concept, educational curricula, and efficient technical solutions. I'm highly skilled in technical documentation, rule development, and vendor analysis. Beyond my professional roles, I'm an active community leader, serving as a Women Techmakers Ambassador and Google Developer Groups Organizer.
Professional Experience
Blue Shield of California's IT Department is now Stellarus!
- Research and evaluate emerging technologies for use within the organization
- Develop prototypes and proofs of concept to demonstrate usability and efficiencies
- Create training curricula for teams' implementation of adopted technologies
- Author Enterprise Architecture and Business Architecture artifacts
- Deliver presentations to business stakeholders and senior leadership comparing vendor offerings and make recommendations for adoption
Generative AI
Agentic AI
Technical Writing
Curriculum Development
Enterprise Architecture
Presentation Delivery
Led technical innovation initiatives and developed cutting-edge solutions for enterprise clients.
- Research and evaluate emerging technologies for use within the organization
- Develop prototypes and proofs of concept to demonstrate usability and efficiencies
- Create training curricula for teams' implementation of adopted technologies
- Author Enterprise Architecture and Business Architecture artifacts
- Deliver presentations to business stakeholders and senior leadership comparing vendor offerings and make recommendations for adoption
Generative AI
Technical Writing
Curriculum Development
Public Speaking
Training Delivery
Figma
Confluence
Contract position supporting production environment and designing technical solutions.
- Support production environment software by troubleshooting identified issues and implementing solutions for improvement of current code base
- Design technical solutions to meet business needs, streamlining code for efficiency
- Utilized Confluence to document the entire existing code base in the first two months of employment
- Converted to FTE after six months
Microsoft Visual Studio Code
Confluence
Microsoft SQL Server
Developed and maintained business rules and implemented database best practices.
- Promoted to Letters Team Technical Lead - February 2021
- Support, maintain and develop business rules in MedCompass web application using InRule BRMS supported by SQL queries
- Participate in optimization and perfectionism of existing rule base to reduce technical debt
- Interact with vendor, business, offshore, and other team members to identify work items, next steps, and rule structure
- Design technical solutions to meet business needs in the most efficient possible way
- Maintain database structures and tables
- Provide ad-hoc reports and queries to business partners
- Oversee team members and assign tasks based on team member technical skill and bandwidth
- Developed and implemented Database Best Practices Standards for use by configuration team
InRule
Microsoft SQL Server
Jira
Implemented business rules for new applications and maintained existing code.
- Implement Drools and Java code to determine business rules for new applications
- Review and maintain Drools and Java code for existing applications
- Document processes and procedures
- Participate in team discussions to determine requirements and coordination with UI/UX and business teams
Drools
Java
Oracle SQL Developer
Decision Trees
Business Rules
Built new applications and performed database development in Oracle.
- Build new applications and evolve existing applications in the AgileApps platform
- Perform database development and maintenance in Oracle using SQL and PL/SQL
- Code PL/SQL programs and coordinate coding efforts with other developers
- Perform unit testing of code for bugs and usability
- Participate in system modernization efforts by engaging in data mapping between legacy systems and modernized systems
Oracle Database
Oracle SQL Developer
System Modernization
Database Transformation
Data Modeling
Provided Help Line services and led the Help Desk Team for the MnCHOICES system.
- Provide Help Line services by performing complex analysis of user or system problems
- Provide direct support and assistance to Lead Agencies
- Participate in design and development activities to improve system usability
- Develop training and troubleshooting materials and presentations
- Provide leadership and training for other Help Desk Team members
- Promoted from State Programs Administrator Senior to ITS III position
Responded to requests for information and assessed clients for eligibility.
- Respond to requests for information and referral for all departments of social services
- Assess potential clients for eligibility for internal programs and services
- Provide referrals to community partner agencies
- Provide short-term case management to families with children with Mental Health needs
- Maintain and update Crow Wing County website
Provided Mental Health Case Management to families with children.
- Provided Mental Health Case Management to families with children with Serious Emotional Disturbance
- Developed case plans, service needs plans, safety plans and reports to court
- Coordinated services with community partner agencies
- Converted forms for electronic usage in preparation for a move to paperless documentation
Provided Chemical Use Assessments and referrals to treatment services.
- Provided Rule 25 Chemical Use Assessments to residents of Crow Wing County
- Provided information and referral to Chemical Dependency Treatment and related services
- Developed method of scheduling assessment appointments for other workers
- Chairperson of Social Media Committee
- Presented to County Commissioners and obtained permission to utilize social media technology
- Instituted a Web 2.0 presence for the county
Technical Skills
Generative AI
Agentic AI
Machine Learning
SQL (MS SQL, T-SQL, Oracle SQL, PL/SQL)
Business Rules Development
Technical Documentation
Technical Analysis
Curriculum Development
Cybersecurity Best Practices
Agile Methodologies
Performance Optimization
Public Speaking
Training Delivery
DevSecOps
Confluence (GRID)
SharePoint
Java
Drools
InRule
Enterprise Architecture
Presentation Delivery
Microsoft Visual Studio Code
Figma
Jira